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All confirmed bookings made over the phone or online are deemed to be final. In the event of cancellation on your behalf the following conditions apply:
* 24 hours or more of notice NO charge will be made on your booking fee.
* Less than 24 hours notice you will be charged 50% of your booking fee.
* Failure to show up on the day you will be charged 100% of your booking fee.
Any charge incurred due to the cancellation of your booking by you will only be of the sum total regarding your skydive, and will not include any charges for any other extra options you had chosen.
* Skydiving Kiwis gift vouchers are valid for 1 year from the date of purchase.
* All vouchers are non-refundable but are transferrable.
* 1 month extensions to vouchers can be made at a cost of $50 per voucher per month for a maximum of 3 months.
If you purchase one of the AFF skydiving packages (Small Kiwi, Full Kiwi or Flying Kiwi) you will be entitled to a refund (minus the ground school. first jump, logbook and a 3% credit card transaction fee if you paid by credit card) up to 7 days after your first skydive if you decide it is not for you. If this time elapses no refund will be provided. If you are on a time schedule then please think carefully about this, there is no guaranteed time frame to finish AFF due to circumstances out of our control such as weather. It would be advisable to use the pay as you go option if this applies to you.
All prices on the Skydiving Kiwis website are quoted in New Zealand dollars and include GST (goods and services tax) of 15%. If required GST receipts are available upon request. Skydiving Kiwis take NO responsibility for charges incurred due to currency conversion, these charges are at the sole discretion of your card provider. If you have any concerns you should contact the issuer of your card. Prices are subject to change without notice however in the event of this happening after a confirmed booking has been made, we will honour the price the booking was confirmed for.
Skydiving Kiwis collect information off you regarding you name, phone and email address. We only collect this information so as to be able to confirm online bookings with you and in the rare event that we need to enforce our terms and conditions for any reason. Your information will NEVER be sent on to any third party or used for any reason other than the above stated. If you have any questions regarding this please contact us on 0800 FLY KIWI (359 549).